Matt is the Support Guru at WordImpress. He’s the author of FooThumbnails for Galleries and many other free WordPress plugins, a popular blogger at his website, an admin of the Advanced WordPress Facebook group, co-organizer of the San Diego WordPress Meetup, and a WordCamp speaker and frequent attender.
WCSD 2015 Panelist – HELP ME! How to Help Others Help You
This panel-style discussion will cover the following topics and is an open forum through which we encourage our attendees to ask questions.
We will cover:
- The basics of letting people know what info they need to provide in order to get the best support possible – whether in the WP.org forums or from their designer/developer.
- How to get your “Helper” the details they need related to your hosting environment, WordPress version, browser, etc.
- Tips on what to try on your own, before even asking for help.