Mika Ariela Epstein is better known as Ipstenu, the Half-Elf Support Rogue. Working for DreamHost as a WordPress Support Specialist and Manager (aka ‘WordPress Guru’), she solves any WordPress problem that comes up, trains everyone from support to marketing in why WordPress makes your life better, and still finds time to slash unanswered WordPress.org forum threads by night and wrangle plugins by day. A self-taught guru on Multisite and .htaccess, she has a passion for writing and technology and blogs about them whenever possible.
The rumor that she has dice in her purse and tinfoil in her hats is in a constant state of Schrödinger proofs.
WCSD 2015 Panelist – HELP ME! How to Help Others Help You
This panel-style discussion will cover the following topics and is an open forum through which we encourage our attendees to ask questions.
We will cover:
- The basics of letting people know what info they need to provide in order to get the best support possible – whether in the WP.org forums or from their designer/developer.
- How to get your “Helper” the details they need related to your hosting environment, WordPress version, browser, etc.
- Tips on what to try on your own, before even asking for help.